East Side Policies.

Identification:
In the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference; their passport/identity card/drivers license and a valid credit or debit card which will be swiped in the presence of the cardholder. These records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law in connection with the prevention or investigation of crime.

The information above may be requested for each member of your party over the age of 16 and we reserve the right to refuse entry to persons who cannot provide the information set out above.


Check-In and Check-Out:

Unless otherwise stated on the booking confirmation, guests may check-in at any time after 3:00 pm CST on the scheduled day of arrival. On the day of departure we kindly ask all guests to vacate their rooms by 11:00 am CST.

Late check-out after this time can be requested for an additional fee and subject to availability.


Occupancy:

Rooms are subject to maximum occupancy rules set by East Side Management Team. If you would like further details please contact the motel.

Damage:

We reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to any part of our properties during your stay (including without limitation specialist cleaning) or for any items that are missing/damaged upon departure or checkout.

Guest Behavior:

Guests are requested to conduct themselves appropriately at all times and to comply with Company Policy and/or requests with regard to conduct and respect for the property of the Motel, its employees and guests, and their health and safety. Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of the Motel, or offend other guests or our members of staff. We reserve the right to refuse accommodation or services or remove you and members of your party from our properties if, in our reasonable opinion, we consider this provision to have been breached. Where this is the case shall have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred.

No Smoking:

Guests are not permitted to smoke any substances in our rooms, A $250.00 cleaning fee will be charged if you smoke in our rooms. We provide outside accommodations for smoking.

Pets:

Dogs are accepted with prior arrangement at the Company’s discretion. If a pet will be accompanying you on your travels, we do charge a cleaning fee minimum of $25 per stay for motel rooms and cabin, and $50 per stay for houses. There is also a mandatory $100 deposit, that will be refunded 48 hours after check-out once we’ve inspected the room / property. We do not offer rooms that are specifically for dogs and we have to ensure all allergens are cleaned from the room.

Cancellations:

Full refund for cancellations more than 30 days before arrival date.

75% refund for cancellations between 14-29 days before arrival date.

50% refund for cancellations between 7-13 days before arrival date.

25% refund for cancellations between 3-6 days before arrival date.

No refund for cancellations between 0-2 days before arrival date.

No-Show:

Any booking that is a no-contact and / or no-show will automatically be charged the full rate on the reservation, plus taxes.

Web Site Information:

While all reasonable efforts have been taken to ensure the accuracy of information on our Websites and various channels, the Company does not accept responsibility for errors or omissions and we reserve the right to amend, cancel or vary any of the arrangements featured on the Websites without notice.

The content of the Websites is the copyright of the Company, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.

Trademarks used on the Websites are the property of the respective owners. Hyperlinks to third party websites are provided for your convenience. We cannot accept responsibility for the content or use of third-party sites.

The website is operated by East Side Mobridge.